Genacross Lutheran Services has earned the following accreditations that confirm our ongoing commitment to quality service and ethical conduct and reflect our Mission and Core Values:
Better Business Bureau
The Better Business Bureau (BBB) is America’s oldest and largest agency dedicated to the pursuit of honesty and integrity in the marketplace. BBB certification attests to the trustworthiness and ethical conduct in governance and fundraising processes of member organizations. Genacross became a BBB Accredited Charity in January 2012 through the BBB of Northwest and West Central Ohio and Southeast Michigan.
CARF International is an independent, nonprofit accreditor of health and human service providers that applies standards to service areas and business practices and evaluates quality through an on-site survey process. The ongoing nature of the accreditation process signals to the public that a service provider is committed to improving services, encouraging feedback, and serving the community. Accreditation also demonstrates a provider’s commitment to enhance its performance, manage its risk, and distinguish its service delivery. Genacross Family & Youth Services has received CARF accreditation for outpatient mental health treatment for children and adolescents since 2006.
OANO Standards for Excellence
The Ohio Association of Nonprofit Organizations (OANO) is the only statewide membership association that reflects the full diversity of the nonprofit sector in Ohio. OANO is committed to bolstering public confidence in and support for the nonprofit sector through its Standards for Excellence certification. This certification promotes ethical practices and accountability in nonprofit organizations across the state. Genacross has achieved this distinction since 2003.